IT that works.
People who care.
Friendly, proactive IT support for businesses with 5–50 people. No jargon, no call centres, no surprises. Just real experts who pick up the phone.
Is your IT provider
letting you down?
Most IT companies are built for big corporates. If you've got 5–50 people, that mismatch shows up every single day — in slow response times, confusing bills, and nobody who really understands your business.
Let's talk about itSlow responses, poor communication
You log a ticket and hear nothing for hours. That's not support — that's stress.
The same problems keep coming back
A good IT partner fixes things properly. Obvious? You'd be surprised how rare it is.
Surprise bills and no clear plan
Your budget creeps up and nobody can explain what you're actually paying for.
Security feels like a minefield
Nobody's told you whether you're at risk, or what Cyber Essentials means for you.
Three things we do
better than anyone else.
We're not trying to be everything to everyone. We focus on businesses just like yours — and that focus makes all the difference.
You'll always talk to a human.
Our helpdesk is staffed by experienced, technical people — not AI chatbots or non-technical call handlers. Your problem gets solved by someone who actually knows what they're doing, and we own it until it's fixed.
We tell you exactly what you've got.
We invest in the tools to give you complete visibility of your IT estate — what it costs, what you're using, and what you might be wasting. No more guessing. No more nasty surprises on your invoice.
We plan ahead with you.
With 30+ years supporting South-East businesses, we act as your own IT Director — building roadmaps, budgets and strategies that align with where your business is actually going.
Simple pricing.
No hidden surprises.
Three clearly-priced packages for businesses with 5–50 people. Choose the level that fits and know exactly what you're getting.
Essential IT support and proactive management — the basics done properly, without the faff.
- 1-hour response, real technicians
- Unlimited remote support
- Proactive monitoring & patching
- Microsoft 365 backup
- Quarterly business reviews
- Zero-cost hardware purchasing
Everything in Core, plus the security tools and processes to get Cyber Essentials ready.
- Everything in Core
- Cyber Essentials readiness
- 24-hour endpoint detection
- Microsoft 365 identity monitoring
- Security awareness training
- Network vulnerability scanning
Full infrastructure management included — no quoting, no surprises, one all-in price.
- Everything in Protect
- Infrastructure changes included
- Laptop setups & replacements
- Network upgrades included
- Virtual IT Director service
- Strategic roadmap & budgeting
Not sure which level is right for you? Book a quick call — we'll tell you honestly.
Zero Cost Purchasing.
When you need hardware, we buy it on your behalf at cost. You pay exactly what we pay — no markups, no margins, no funny business. Most IT companies make money on hardware. We don't. Transparent procurement, just as it should be.
From first call to
fully supported.
Switching IT provider is easier than you think. Here's how a typical onboarding looks — no drama, no downtime.
Have a conversation
A relaxed call to understand your business, your frustrations, and whether we're the right fit.
Estate review
We audit what you've actually got — hardware, software, security, licences — and give you an honest picture.
Clear proposal
Fixed, transparent pricing. No jargon, no surprises — just what you're getting and what it costs.
We get to work
Smooth onboarding, your team supported from day one, and regular reviews to keep you in the loop.
Proudly local.
Genuinely human.
Since 1992, we've been helping small businesses across Surrey and Sussex take control of their technology — without the jargon or headaches. We're still based in Cranleigh, and we still pick up the phone.
We know our customers by name. They know us. That's not an accident — it's how we think IT support should work.
- Approachable — helping is the point
- Credible — we've done the work, earned the wisdom
- Principled — we do what's right, not what's easy
- Proven — we only recommend what we use ourselves
